A Survey Template is just that - a template. The survey template may be used in many projects. A survey template contains the survey instructions and questions (or statements). However, a survey template does not contain customised branding,...
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Yes. A library of high quality survey templates is included with the account. And these templates are included in all plans at no charge. Survey templates include: Employee surveys Employee pulse surveys Employee exit surveys Customer surveys Net...
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Yes. Provided you own the intellectual property for a survey, or have express permission to use a survey, you can simply enter it into your Spark Chart account.Please make sure you abide by Spark Chart's Terms & Conditions and Privacy Policy when...
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Yes you can customise survey templates provided by Spark Chart. Survey templates can be easily edited and changed.Surveys can also be created from scratch.In the Enterprise and Consultant Plans, surveys can be customized and then copied from one...
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Yes. Responses can be anonymous or anonymised. There are different ways to allow or create anonymous responses in Spark Chart. Anonymize from the Manage Project/Customise/Advanced tab in a project. When a participant submits their survey responses...
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Skipping or hiding questions is achieved with Conditional Logic. Learn more in our Conditional Logic article.
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Yes. Spark Chart surveys can be easily embeded in a website. This can be done in several ways. Use an iframe, which is a HTML tag that enables you to embed other websites into your site, and a Group Link. Alternatively surveys can be added to pop...
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A Group Link is a unique link to the survey that can be shared. Multiple surveys to be completed from the one link. Clicking on a Group Link allows a person to register in a project either anonymously or with their personal details. As people...
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Multiple languages are available The Spark Chart user interface is in English, however, surveys can be created in any language. Also, the buttons and messages that appear to survey respondents when completing surveys can be customised. You can set...
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Multiple people or satellites can be imported into Contacts or directly into Projects. To import multiple records, select the Import CSV button at the top of the page in the Contacts, Participants or Satellites menus.CSV stands for Comma Separated...
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Launching a project creates a copy of the survey including all its elements like the survey questions and content, Rating Scales, Answer Lists and Question Themes. Editing them will not change the survey in a project once it has been...
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A survey is a template that can be re-used in different projects. A survey is added to a project when the project is created.When a project is launched, a copy of the entire survey, including the rating scales and themes will be created. Editing...
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Question Themes are intended to help with survey design as well as analysis and presentation of results. Think of them as the survey objectives. They are used to group survey questions together when designing and constructing a survey. A survey...
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Answer Lists are templates that are used to store regularly used lists of items ready to be used in multiple choice survey questions. This allows common lists to be created once and used in surveys without having to recreate the list.When adding...
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Rating Scales are commonly used survey question types. They are useful because they allow comparison of responses from one question to another. Rating Scales contain "Values" that allow report calculations and "Labels" to define the scale item for...
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All Spark Chart accounts come with customised branding. This means that logos, colours, messages, account name, emails, email names and email addresses can all be customized. Custom branding can be set at either the Account Level and at the...
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Spark Chart complies with the European Union General Data Processing Regulation (GDPR)At Spark Chart, we believe that data protection and privacy are critically important. Spark Chart has reviewed all internal processes, systems, documentation,...
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A successful survey project depends upon having 1) a robust process and 2) expertise in designing surveys, getting responses, analysing results, presenting results and planning action.Check out our Ultimate Survey Guide.Establishing clear goals...
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Clearly defined and communicated survey polices are essential in a survey project. Survey policies guide the actions and decisions of those who manage the survey project and also protect the respondents.What to consider when developing survey...
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After considering the bigger picture goals and objectives when designing a survey, the next step is to start writing survey questions. The survey questions you create must be designed to achieve your survey goals and objectives. They shouldn’t ask...
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There are several different types of survey questions you can ask in a survey. Each question type has pros and cons. Question types include closed-ended, open-ended, rating scale, demographic and multiple choice. The type of questions to ask will...
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Conducting a survey pilot is essential. Piloting the survey and the communications helps confirm the validity of your questions and the effectiveness of the messages in your communication. The survey pilot should identify questions, messages or...
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Demographics refer to the characteristics of a specific population of people. They can include a range of characteristics such as age, gender, education level, profession, organization type, employment role, occupation, location, income level,...
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Free Text questions asking for respondents to comment can provide valuable information in a survey. However, there are some factors that should be considered when deciding on the use of free text type questions. The aims and objectives of the...
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If you’ve taken any kind of survey you’ve mostly likely answered a multiple choice survey question presented in one of several different ways. Why is the multiple choice survey question so popular? It’s because they:are easy to understandare...
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Survey emails are the most popular way to invite people to complete surveys. And great survey invitations make people want to help you. If you can do that, then you are well on your way towards maximum engagement.First things first: Don’t be a...
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Rating scales are one essential component of survey questions. Key questions to ask when designing rating scales include:How many scale points should my survey have?How should response options be labelled?Is a middle response necessary?Goals when...
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